Every one of our orders is important to us we try our utmost to ensure every order is delivered to you promptly and courteously. We use a premium 2 man delivery service at no extra charge to you and aim to deliver most beds within a week, sofas in 7 to 10 days, we will always call you in advance of delivery to arrange a convenient time with you, fitting can also be arranged at this point. Please note it is your responsibility to ensure that the furniture ordered will fit through access areas such as stairs and doorway's, if you feel there may be an issue please contact us to arrange a solution such as adjusted height or 2 piece headboard at no extra charge.