We provide a full refund and return on our goods up to 14 days if goods arrive damaged you must call or email us with any issues immediately. 
Once assembled no refund will be allowed replacement will be at our discretion. All goods must be returned unused in resalable condition we reserve the right to charge for any damages.

All carriage charges on returned items to be paid by the customer.

We do not provide returns and refunds for bespoke manufactured items if you need to check materials and colours please contact us in advance to arrange free samples to be sent out to you.

Some of our bespoke designs such as the Ambassador are much larger than ordinary beds, it is your responsibility to ensure you have enough space and also that there are no access issues up stairs etc.

If headboards/sofas cannot go up the stairs or into the room we can exchange or adjust the items this will incur a re delivery fee of £60.